Return Policy
Shipping Policy – GreenCrafts by Longjam
Effective Date: 4th April 2025
At GreenCrafts by Longjam, we ensure that your handcrafted treasures reach you safely and on time. Please review our shipping policy below before placing your order.
1. Shipping Partner
???? All orders are shipped via Indian Post to ensure reliable and nationwide delivery.
2. Shipping Charges
???? Shipping charges are applicable and will be calculated at checkout based on your location and order weight.
3. Shipping & Delivery Time
-
Processing Time: Orders are processed within 2-3 business days after confirmation.
-
Delivery Time: Estimated delivery within 5-10 business days depending on the destination.
-
Remote Locations: Delivery may take longer for certain regions.
4. Order Tracking
-
A tracking number will be shared via SMS/email once the order is shipped.
-
You can track your order on the Indian Post website.
5. Delayed/Lost Shipments
-
We are not responsible for delays caused by unforeseen circumstances (weather, strikes, customs, etc.).
-
In case of lost or undelivered packages, please contact us, and we will assist you in resolving the issue with Indian Post.
6. International Shipping
Currently, we do not offer international shipping, but we are working on expanding our reach.
7. Contact Us
For any shipping-related queries, reach out to us:
???? Email: greencraftsbylongjam@gmail.com
???? Call/WhatsApp: 8794641330
We appreciate your patience and support for sustainable, handcrafted products! ????????