Privacy Policy

Effective Date: 4th April 2025

Welcome to GreenCrafts by Longjam! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

We collect the following types of information when you use our website:

• Personal Information: Name, email, phone number, shipping/billing address, and payment details when you place an order.

• Browsing Data: IP address, browser type, pages visited, and interactions on our site for analytics and improvements.

• Communication Data: Any messages or inquiries sent via our contact form, email, or WhatsApp.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, payments, and deliveries.

• Provide customer support and respond to inquiries.

• Improve our website, products, and services.

• Send promotional updates, offers, and newsletters (you can opt out anytime).

• Ensure security and prevent fraud.

3. How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, theft, or misuse. Payments are processed through secure gateways to ensure data encryption.

4. Sharing of Information

We do not sell or trade your personal information. However, we may share it with:

• Delivery partners for shipping orders.

• Payment processors for secure transactions.

• Legal authorities if required by law.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Opt out of promotional emails.

• Request a copy of the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For any privacy-related concerns, please contact us at:
???? Email: greencraftsbylongjam@gmail.com
???? Phone/WhatsApp: 8794641330

By using our website, you agree to this Privacy Policy.